Crisis and Out of Hours Counselling

ANI does not provide crisis, telephone or internet counselling.


For help when there is no local counsellor available, contact one of the following organisations.


13 11 14


Lifeline provides access to crisis support, suicide prevention and mental health support services.


Lifeline also provides national services and campaigns that promote emotional wellbeing, encourage help seeking, and address suicide prevention and awareness.

(information from the Lifeline website)

Gambling HELP

1800 858 858


Gambling Help is a service that assists problem gamblers and their families in NSW. It includes a range of counselling and self-help options that can be accessed by phone, online and face to face from most parts of the state. All Gambling Help services have a common goal: to help people understand and overcome problem gambling, and to provide support, advice and encouragement as they do so. Remember, our counsellors have helped many other people just like you. They won't judge you or make you feel bad.


Gambling Help services are funded by the Responsible Gambling Fund on behalf of the NSW Government. All services are free of charge.

(information from the Gambling Help website)

Kids Helpline

1800 55 1800


Kids Helpline is a free, private and confidential, 24 hour counselling service for young people aged 5-25 years. Counselling is offered by phone, email and over the web.


No problem is too big or too small to talk with our counsellors about. If you need to talk with someone, call Kids Helpline, or contact us by email or web. Remember, your call is private and you don't have to tell us your name.


Kids Helpline is a part of BoysTown.

(information from the Kids Helpline website)

Financial Counselling

Salvation Army

Moneycare Financial Counselling Service, North NSW

02 6771 4010



Please note that Moneycare does not lend money or provide material aid.

If you require financial counselling in another region please call 1800 007 007.


Info line 1300 22 4636


beyondblue is an independent, not-for-profit organisation working to increase awareness of depression anxiety and related disorders throughout Australia. beyondblue works with health services, schools, workplaces, universities, media and community organisations, as well as people living with these disorders, to bring together their expertise.

(information from the beyondblue website)

Black Dog Institute


The Black Dog Institute is a not-for-profit, educational, research, clinical and community-oriented facility offering specialist expertise in depression and bipolar disorder.

(information from the Black Dog Institute website)

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